sgc Platform Account Terms

We at sgc operate a gaming and sportsbook platform serving users in jurisdictions where our services are legally permitted. Our terms set out the conditions under which our players access sgc, create accounts, deposit and withdraw funds, and engage with our offerings — slot tournaments (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), sportsbook markets (Liga 1, Piala AFF, Champions League, Premier League), and esports coverage (Mobile Legends, Free Fire, PUBG Mobile).

These terms apply to every user who accesses sgc. By creating an account on our platform, our players agree to comply with these terms and all applicable local laws. We enforce these terms consistently to protect our community, maintain fair play, and ensure compliance with the jurisdictions where we operate.

This document outlines our account policies, deposit and withdrawal procedures, bonus terms, dispute resolution processes, and jurisdiction-restricted access framework. Our players should read these terms carefully before joining sgc. If our players have questions about any aspect of these terms, they should contact our support team.

Account opening and verification on sgc

When our players create an account on sgc, we require accurate personal information including their full name, date of birth, email address, and phone number. Our players must be of legal age in their jurisdiction to use our platform. We do not knowingly permit minors to access sgc.

We at sgc undertake identity verification for all our players before they can withdraw funds. Our verification process requires our players to submit a government-issued ID and proof of address. This verification protects both our players and our platform by ensuring account ownership and compliance with local anti-money-laundering regulations. Our players should expect verification to take a standard processing period; we will notify our players once verification is complete.

Our players are responsible for maintaining the confidentiality of their account credentials. We do not ask our players for their passwords, and our players should never share their login information with anyone. If our players suspect unauthorized access to their account, they should contact our support team immediately.

Deposits and withdrawals on sgc

We at sgc accept deposits through eight payment methods across Indonesia — DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfers through mobile banking, local payment, online payment, or e-wallet. Our players select their preferred payment method, enter the deposit amount, and complete the transaction through the payment partner's secure interface. Once the payment partner confirms the transaction, funds appear in our players' sgc account immediately.

Our players may withdraw funds to any of the same payment methods they used for deposits. Withdrawals are subject to standard verification windows. Our players should expect a processing period before funds reach their external account. We do not charge fees for withdrawals; any fees are set by the payment provider.

We reserve the right to decline deposits or withdrawals if we suspect fraudulent activity or violation of these terms. Our players who experience issues with deposits or withdrawals should contact our support team for assistance.

Our sgc bonus and promotion policy

We at sgc may offer promotional bonuses to our players from time to time. Any bonus offer is subject to specific terms that we communicate clearly when the bonus is available. Our players should review bonus terms carefully before accepting any offer. Bonuses are not guaranteed and may be withdrawn or modified at our discretion.

Bonus funds are subject to wagering requirements — our players must play through bonus amounts according to the terms specified for each promotion. Our players cannot withdraw bonus funds until wagering requirements are met. If our players close their account before meeting wagering requirements, any remaining bonus funds are forfeited.

Dispute resolution and jurisdiction notice

If our players have a dispute with sgc, we encourage them to contact our support team first. Our support team will work to resolve the issue promptly. If our players are not satisfied with our response, they may escalate their complaint through our formal dispute resolution process.

Our services are available only where local law permits. Our players are responsible for verifying that their access to sgc and participation in our offerings comply with their own jurisdiction's regulations. We do not offer our services in jurisdictions where online gaming or sportsbook wagering is prohibited by law. If our players have questions about service availability in their region, they should contact our support team.

These terms are governed by the laws of the jurisdiction where sgc operates. Any legal proceedings arising from these terms or our players' use of sgc must be conducted in accordance with applicable local law. Our players waive any claim to jurisdiction outside the applicable legal framework.

Account suspension and termination

We at sgc reserve the right to suspend or terminate any account if we believe our players have violated these terms, engaged in fraudulent activity, or breached applicable law. Suspension may be temporary or permanent depending on the severity of the violation. If our players' account is suspended, they will not be able to access sgc or withdraw funds until the suspension is lifted.

Our players may request account closure at any time by contacting our support team. Once an account is closed, our players will not be able to access sgc. Any remaining balance in a closed account will be returned to the payment method used for the most recent deposit, subject to verification windows.

These terms may be updated from time to time. We will notify our players of material changes to these terms. Our players' continued use of sgc after such notification constitutes acceptance of the updated terms. Our players should review these terms periodically to stay informed of any changes.