sgcPrivacy Policy

This page describes what we collect when our players use sgc and how we keep that data protected. We at sgc take data privacy seriously. Our players' personal information — email address, phone number, identity documents, payment details — is essential to account verification, deposit processing, and withdrawal settlement. We handle this information according to applicable data protection laws and our own internal security standards.

We collect data only for specific purposes: account creation, identity verification, payment processing, fraud prevention, and customer support. We do not sell our players' data to third parties. We do not use our players' information for marketing purposes without their explicit consent. Our players retain the right to access, correct, or request deletion of their personal data, subject to legal and operational constraints.

Our servers may sit outside our players' jurisdiction. Our players should understand that data transferred across borders may be subject to different legal frameworks. By using sgc, our players consent to this data transfer. If our players have concerns about cross-border data handling, they should contact our support team before creating an account.

What data we collect on sgc

We at sgc collect the following information when our players register and use our platform:

• Account information: email address, phone number, full name, date of birth, username, and password.
• Identity verification documents: government-issued ID (passport, national ID card, or driver's license) and proof of address (utility bill, bank statement, or rental agreement).
• Payment information: payment method details (bank account, e-wallet account, or card information) and transaction history.
• Device and usage data: IP address, device type, browser type, operating system, and pages visited on sgc.
• Communication records: emails, support tickets, and chat logs between our players and our support team.

We collect this data through direct submission (when our players enter information into forms on sgc), automatic collection (when our players' device sends data to our servers), and third-party sources (when our payment partners or identity verification services provide information to us).

How we use data on sgc

We at sgc use our players' data for the following purposes:

• Account management: creating and maintaining our players' accounts, verifying identity, and managing account settings.
• Payment processing: processing deposits and withdrawals through our payment partners (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet).
• Fraud prevention: detecting and preventing unauthorized access, money laundering, and other illegal activities.
• Customer support: responding to our players' inquiries and resolving disputes.
• Platform improvement: analyzing usage patterns to improve sgc's features and user experience.
• Legal compliance: meeting regulatory requirements in the jurisdictions where we operate.

We do not use our players' data for marketing, advertising, or promotional purposes without their explicit opt-in consent. Our players can manage their communication preferences in their account settings on sgc.

Our sgc data protection and third-party processors

We at sgc implement industry-standard security measures to protect our players' data. Our servers use encryption, firewalls, and access controls to prevent unauthorized access. Our staff members who handle our players' data are trained in data protection and bound by confidentiality agreements.

We work with third-party processors to deliver sgc's services. Our payment partners (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and major Indonesian banks) process payment transactions. Our identity verification service providers verify our players' documents. Our hosting providers store our players' data on secure servers. These third parties are contractually obligated to protect our players' data and use it only for the purposes we specify.

Cookies and tracking on sgc

We at sgc use cookies and similar tracking technologies to enhance our players' experience on our platform. Cookies are small files stored on our players' devices that help us remember our players' preferences, keep our players logged in, and analyze how our players use sgc. Our players can control cookie settings in their browser; however, disabling cookies may affect sgc's functionality.

We use analytics tools to track how our players navigate sgc, which features they use, and how long they spend on different pages. This information helps us improve sgc and identify technical issues. We do not use this data to identify individual our players; instead, we analyze aggregate patterns.

Data retention and jurisdiction notice

We at sgc retain our players' data for as long as their account is active and for a reasonable period afterward to comply with legal obligations and resolve disputes. Once our players close their account, we retain certain data (transaction records, identity verification documents) for regulatory compliance. We delete other data according to our retention schedule.

Our services are available only where local law permits. Our players are responsible for verifying that their use of sgc complies with their own jurisdiction's data protection and privacy laws. We do not offer our services in jurisdictions where online gaming is prohibited by law. Our players' data may be transferred to and stored in jurisdictions outside their home country. By using sgc, our players consent to this transfer.

If our players have questions about our privacy practices, data handling, or how we protect their information on sgc, they should contact our support team. We are committed to transparency and will respond to our players' privacy inquiries promptly.